Behind the Work

Behind the Work

Not every meaningful contribution results in a standalone course or flagship project. Some of the work I’m most interested in happens around the learning experience itself: improving workflows, supporting teammates, exploring new tools, and making learning systems easier to navigate. These explorations represent ideas, prototypes, and practical solutions that shaped how I approached instructional design throughout my time at ESET.

01 / ONBOARDING

01 / ONBOARDING

Supporting Designers

Supporting Designers

Supporting Designers

A small project focused on helping others succeed. This resource was created to improve onboarding, provide structure for new team members, and make it easier to navigate the first weeks in a new instructional design role.

A small project focused on helping others succeed. This resource was created to improve onboarding, provide structure for new team members, and make it easier to navigate the first weeks in a new instructional design role.

02 / PROCESS

02 / PROCESS

Improving Design Practice

Improving Design Practice

Improving Design Practice

Explorations focused on making the instructional design process more efficient. These artifacts capture research, workflow mapping, and early AI-assisted process ideas intended to reduce repetitive work and create more time for analysis, collaboration, and design.

Explorations focused on making the instructional design process more efficient. These artifacts capture research, workflow mapping, and early AI-assisted process ideas intended to reduce repetitive work and create more time for analysis, collaboration, and design.

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03 / LEARNER EXPERIENCE

03 / LEARNER EXPERIENCE

Extending the Learning Experience

Extending the Learning Experience

Extending the Learning Experience

Good learning experiences don’t exist in a vacuum. This learner-facing certification communication supported learners beyond course completion, connecting new learners with their path to certification while prompting existing learners to renew.

Good learning experiences don’t exist in a vacuum. This learner-facing certification communication supported learners beyond course completion, connecting new learners with their path to certification while prompting existing learners to renew.

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04 / COLLABORATION

04 / COLLABORATION

Experts in Every Phase

Experts in Every Phase

Experts in Every Phase

Subject matter experts are strategic partners, and their time is the scarcest resource in the design process. This three-part email sequence sets expectations at intake, aligns on goals at kickoff, and focuses feedback at draft review, so every request is specific and experts stay informed from first contact to final review.

Subject matter experts are strategic partners, and their time is the scarcest resource in the design process. This three-part email sequence sets expectations at intake, aligns on goals at kickoff, and focuses feedback at draft review, so every request is specific and experts stay informed from first contact to final review.

Subject matter experts are strategic partners, and their time is the scarcest resource in the design process. This three-part email sequence sets expectations at intake, aligns on goals at kickoff, and focuses feedback at draft review, so every request is specific and experts stay informed from first contact to final review.

View the email sequence